ABOUT US
Our phones are answered 24 hours a day, 7 days a week. You NEVER have to leave a message and wait to be contacted. You always speak to a live person!
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We provide ALL services 24 hours a day, 7 days a week. We never close - Our staff is always ready at a moment's notice to handle any and all situations. If you're open, we are open.
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Emergency Service - We can handle all your problems. When you are down, we know you are losing money and customers so we will shift our work and ALWAYS accommodate and prioritize your emergency.
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Communication- Our technicians never leave the job until our customers are satisfied. We want to know all the issues and problems so we can make the proper repair to your equipment.
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We have 180 day guarantee for all parts and workmanship. If our part fails or we are recalled for the same repair within 180 days (6 months), the repair is FREE! ABSOLUTELY FREE!
How we go above and beyond:
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At ProTex, you will receive the highest level of service imaginable.
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Our staff is highly trained in customer service and are professionals in every sense of the word.
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Our technicians are factory trained professionals and undergo rigorous testing to ensure they know their craft. Our technicians must undergo continuing education and ongoing training throughout each year they remain in the field. This ensures that you get a master technician, not someone who's just sticking parts in your equipment!
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We service Corpus Christi, San Antonio, Dallas, Rio Grande Valley, Austin, Shreveport and everywhere in between!
Born and raised in Corpus Christi, Robert Newcomer grew up in a family full of restaurant owners and managers, making the food industry a natural choice. After managing restaurants and being a successful entrepreneur for over 20 years, Robert decided it was time for a change. Robert decided to combine two of his passions; the need for quality service and the HVAC industry.
After completing years of college and working in the HVAC field for over 10 years, Robert was able to see a need for quality and service in the industry. ProTex Restaurant Services was founded to meet and exceed the needs of today's business professionals.